This Privacy Statement applies to all our companies, brands, trade names, and domain names, including but not limited to EXCI Trading LLC Registered in Euro House, Richmond Hill Road, Kingstown, Saint Vincent and Grenadines with company register number 3215 LLC 2023 (hereinafter referred to as the “Services”).
When we determine the purposes or methods for processing the personal data you provide through our services, we act as the “data controller” (referred to as “we,” “our,” or “us”).
We kindly ask you to read the following information carefully to comprehend our perspectives and practices concerning your personal data and the manner in which we will handle it. If there is any aspect that you find unclear, please contact us at [email protected] , and we will be delighted to provide further clarification.
1. When you visit our website:
When an individual visits https://excitechnology.com/ we employ a third-party service, Google Analytics, to gather standard Internet log data and details related to visitor behavioral patterns. This is done to gain insights into statistics such as the number of visitors to different sections of the website. This information is processed in a manner that does not disclose anyone’s identity.
2. When You Make a Complaint to Us
When we receive a complaint from an individual, we create a file that contains all the details related to the complaint. This file typically includes the complainant’s identity and the identities of any other individuals involved in the complaint.
The personal information we collect for processing the complaint is used solely for that purpose and to assess the quality of service we offer.
3. How Your Personal Information Will Be Used and Shared
3.1. The personal information we collect serves various purposes, including:
3.1.1. Providing the products and services you’ve requested.
3.1.2. Verifying your identity and payment details.
3.1.3. Administering our website and delivering customer services.
3.1.4. Ensuring compliance with legal, regulatory, and compliance requirements.
3.1.5. Monitoring and analyzing account usage to prevent, investigate, and report fraud, terrorism, misrepresentation, security incidents, or crime.
3.1.6. Compiling management information for statistical and trend analysis.
3.1.7. Communication with you.
3.1.8. Investigating any complaints about this website.
3.1.9. Personalizing your website experience.
3.2. We may share your personal information with our offices and affiliate companies for the purposes mentioned above.
4. Personal Information We Collect
4.1. If you provide credit or debit card details, we may use third parties to verify the validity of the provided information, such as the sort code, account number, and card number, to prevent fraud and process any transactions made through the website.
4.2. For most uses of this website, you are not required to provide personal information.
4.3. We will also maintain a record of any financial transactions you conduct with us, but we do not directly collect, process, or store your debit or credit card information.
4.4. Furthermore, we may automatically collect information about the website you came from or are going to, as well as details about the pages you visit on our website, IP addresses, the type of browser you use, and the times you access the site. However, this information is aggregated and not used to personally identify you.
5. Use of Cookies by EXCI Trading LLC
5.1. EXCI Trading LLC utilizes cookies to personalize your visits to our website. Cookies are small pieces of information that your browser stores on your computer’s hard drive, allowing us to identify your device or you when you’ve logged in. We use the following types of cookies:
5.1.1. Web Browser Cookies (First-Party Cookies or Strictly Necessary Cookies)
5.1.2. Third-Party Cookies
5.1.3. Session Cookies
5.1.4. Persistent Cookies (Functionality Cookies)
5.2. We do not sell the information collected by cookies, nor do we disclose it to third parties, except as required by law (e.g., government bodies and law enforcement agencies). Cookies do not contain personally identifiable information.
5.3. If you prefer not to receive cookies, you can adjust your browser settings to receive notifications when cookies are sent to your device or to reject cookies altogether. You can also delete cookies that have already been set. Most cookies, except for essential ones, will expire after 2 years.
6. How Long We Retain Your Personal Information
6.1. We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or regulatory requirements.
6.2. In some cases, we may anonymize your personal data to disassociate it from you entirely, making it suitable for research or statistical purposes. In such instances, we may use this anonymized information indefinitely without further notice to you.
7. Information we collect about you
7.1. When you visit our site we will automatically collect the following information:
Technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, screen resolution, operating system and platform; and page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
8. Your Rights
8.1. As an individual under data protection laws, you have certain rights concerning the information we hold about you. To exercise any of these rights, you can simply send an email to Below is a summary of your rights:
8.1.1. Right of Access
You have the right to know whether we are processing your personal information and to receive various details about how we use it.
You can request access to the personal information we hold about you.
8.1.2. Right to Rectification
If your personal information is inaccurate, you can request that we correct it.
8.1.3. Right to Restriction
You can restrict our processing of your personal information in certain cases:
If you believe we hold inaccurate information;
If processing your information is unlawful, but you don’t want it deleted.
8.1.4. Right to Data Portability
You can request to receive your personal information in a structured, machine-readable format and transfer it to another data controller.
This right applies to data you provided with your consent or as part of a contractual agreement.
8.1.5. Right to Erasure
You can ask us to erase your personal information under the following circumstances:
We no longer need your data for the purpose we collected it;
You withdrew your consent, and there is no other lawful basis for processing;
You object to our processing, and there are no overriding legitimate reasons;
Processing your data was unlawful;
We must erase your data to comply with the law.
9. What Legal Bases Do We Rely On To Process Your Information?
We process your personal data only when necessary and when we have a valid legal justification, such as with your consent, to follow laws, provide services, fulfill contracts, protect your rights, or serve our legitimate business interests, inclusive of those set forth in our Terms & Conditions and to protect the Company against fraud.
9.1. Access to Personal Information
Our aims to be transparent about providing access to personal information. If you want to know if we hold any personal information about you, you can make a ‘subject access request’ under data protection laws.
9.2. Updating Your Personal Information
You can review, correct, update, or change your personal information at any time by contacting us.
9.3. Links
Our website includes links to other websites that we do not control. We are not responsible for the privacy policies or practices of these other sites.
9.4. Security
We have implemented reasonable technical and organizational measures to protect your personal information from accidental loss and unauthorized access, use, alteration, or disclosure. However, as the Internet is an open system, we cannot guarantee that unauthorized third parties will never access your personal information for improper purposes.
9.5. Changes to this Privacy Notice
We regularly review our privacy notice. The last update to this privacy notice was made in November 2023.